Are your trench heating grilles guaranteed?

Yes. All our trench heating grilles have a manufacturer’s guarantee, this varies from supplier to supplier but it is usually a minimum of 5 years on all manufacturer’s defects.

Do you supply a frame?

Normally we will be working with the existing installation, but if you need to change the frame as well, let us know as we have solutions for that as well.

What are the delivery times?

Most bespoke trench grilles we can deliver in approx 4 – 6 weeks. Some of the more bespoke products might take longer, but we will let you know if this is the case.

Where do you deliver?

We can deliver to any UK address (shipments to Northern Ireland, the Channel Islands and the Scottish Highlands may incur an additional surcharge).

Can you deliver overseas?

Most certainly. Feel free to contact us: 01727 840344 or info@thetrenchgrillecentre.com, and we will be happy to arrange shipment to anywhere in the world via our recommended freight-forwarding companies.

How do I order?

You can order online or call us on 01727 840344. Our team will discuss your requirements to ensure you are ordering the right product for your needs. Alternatively, email us at info@thetrenchgrillecentre.com.

Can I order online?

Of course! If you would like, we would love you to discuss your requirements with one of our members of staff before you commit to your order. This way, we can be sure we are providing you with the right service and equipment for your needs.

What type of payment do you accept?

We accept all major credit cards, with the exception of Diner Club. We will also accept payment via bank transfer, cash or cheque.

How do I organise delivery?

We will contact you when your order is ready so we can arrange a suitable day for delivery. Usually, deliveries are made on weekdays between 9am and 6pm.

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Your dream grilles in just a few simple steps

  1. 1 Choose product

    You can choose between a wooden or metal finish, roll-up or ridged. Select your preference and move on…

  2. 2 Select measurements

    It is important that you enter in the internal dimensions of the frame in which the grille will be sitting. If you have any questions, please call 01727 840344

  3. 3 Order online or give us a call

    Ordering your new grille could not be easier. Enter your contact and payment details and we will process the order. Alternatively, you are welcome to call us to discuss your order in greater detail.

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